Telephone Services

UC STUDENT TELEPHONE AND VOICE MAIL OPTIONS
Students also can order traditional landline telephone and voice mail service for their resident hall room from UCit Network & Telecommunications Services. Students can provide their own telephone and answering machine or lease a telephone and a voice mailbox from UCit. The monthly charge for the telephone and voice mail will be billed directly to the student ordering the service.

Information about leasing telephone and voice mail services from UCit for your room can be found at: http://www.uc.edu/ucit/access/resnet.html or by calling UCit Customer Service at 513-556-9378.

Telephone and voice mail services may be ordered by completing a Student GET-it request form found at https://www.uc.edu/ucit/studentgetit/cls.aspx or visit a GETit Services computer located in the lobby of your resident hall.

For customer assistance, new service, billing, or information, call 513-556-4888; or visit our web site at http://www.uc.edu/ucit/getit/voicemail.html.

LONG DISTANCE DIALING (Including International Calls)
All long distance calls must be paid by the student. A student may elect to use any prepaid calling card. Long Distance directory assistance is provided by your long distance service provider. Do not call the University Operator. The University Operator cannot place a long distance call for you.

CALLING CARDS
Students may charge calls to any calling card, using applicable calling card instructions. Remember to dial “9” when using campus telephones to call off-campus.

DIRECTORY ASSISTANCE
The University uses a speech directory system. Dial “0” from a campus phone and the system will prompt the caller with: For a college or department directory say 1. For a names directory say 2. Speak clearly, do not add superfluous wording, and reduce background noise as much as possible. If, during normal working hours, the system can not forward your call, you will be connected to a University Operator.

University Directory: http://ucdirectory.uc.edu
The e-directory provides lookup for faculty/staff, departments and students.

Student Directory: http://ucdirectory.uc.edu/studentsearch.asp
The student e-directory is updated nightly from the University student information system and contains students registered for the quarter.

Cincinnati Bell: http://ucdirectory.uc.edu/cincinnatibelldirectories.htm
The Cincinnati Bell directories can be accessed online from the University directory server or can be downloaded to your PC.

PDA Directory: http://ucdirectory.uc.edu/pda.asp
The PDA Directory is designed for display on PDA’s and features full search capability.

Cell Directory: http://ucdirectory.uc.edu/cell.asp
The PDA Directory is designed for display on cell phones and features full search capability.

DIALING INSTRUCTIONS
ON CAMPUS
To call any telephone number on the Uptown West or Uptown East (Academic Health Center), Stratford Heights, or University Park residences, enter the last 5 digits of the telephone number.

Collect Call Dialing (outgoing): 9 + 0 + Area code + Telephone Number (Call is placed) Incoming collect calls are blocked.

800 Dialing (866, 877, 888 exchanges): 9 + 1 + 800 + Telephone Number (Call is placed)

900 Dialing: To access 900 numbers, call 6-5600 to make arrangements.

General Information
Student Planner Campus & IT Handbook

UCit, Directory Services PO Box 210107 Cincinnati, OH 45221-0107 E-Mail: Directory.Services@UC.Edu